Request, not a fake calendar
A live open calendar sounds good until a hygiene column gets double booked. Most practices we work with do better with a request form that lands in the front desk queue with their preferred days already on it.
Web design for dentists
A new patient decides in about a minute. Most dental sites spend that minute on a stock photo.
Someone who just cracked a tooth is on their phone comparing three practices. They want to know whether you take their plan, how soon they can get in, and roughly what it costs. We build dental sites that answer those three things before a patient has to scroll, and route the request to your front desk in a form they can actually use.
Builds start at $500 and are quoted per project. Hosting starts at $15 a month. This is one of the industries we build for out of East Canton, and it runs on the same web design process as everything else we do.
The three questions, and the page that answers each one
Do you take my insurance?
This is the question that ends the visit if the site cannot answer it. A patient with a card in their hand will close the tab and open the next practice rather than call and ask.
A plans page that lists the carriers you are in network with, says plainly which ones you file as out of network, and explains what you do for patients with no coverage. Updated when the contracts change, not once at launch.
How soon can I be seen?
Someone with a broken crown or a swollen jaw is not comparing philosophies of care. They are comparing availability.
Current new-patient availability stated in weeks, an emergency line that is answered, and a request form that flags urgency so your front desk sees it first.
What is this going to cost me?
Dentistry is the one part of medicine where people expect a price. Silence reads as expensive.
Starting fees for the routine work, financing and membership plan details, and an honest line that a treatment plan needs an exam. Patients respect that answer when the routine numbers are already on the page.
Scheduling, forms, and reminders without a second system
You already pay for practice management software. The website should feed it, not compete with it.
Connect the software you already run
If your practice management system offers online scheduling or patient forms, we link to it and make the handoff look like part of your site instead of a jarring third-party page.
Reminders belong to the practice system
Text and email appointment reminders come from your practice management or a reminder service, not from the website. We make sure the site collects the mobile number and consent that those systems need.
New-patient paperwork before the chair
Forms filled out at home shorten the visit. We route them into whatever intake tool you already pay for rather than inventing a second place for patient data to live.
Where patient information is allowed to go
The most common problem we find on dental sites is a contact form that emails whatever the patient typed straight to a shared inbox. Patients type symptoms into contact forms. They always have.
We are not your compliance officer and we will not tell you the site makes you compliant. What we will do is keep the website out of the middle of it.
How we set it up
- Contact and appointment forms do not email health details in plain text.
- Anything that collects clinical detail goes to a system your practice already uses for patient data, under your own agreement with that vendor.
- Tracking pixels and chat widgets stay off the pages where a patient types symptoms.
- The site runs on HTTPS with a certificate we renew, and we keep backups off the live server.
What dentists ask before they hire us
Will you make my dental website HIPAA compliant?
A website is not compliant or non-compliant on its own. Compliance sits with your practice and the vendors that store patient data. What we do is build the site so it never becomes the weak link: no protected health information emailed in the clear, no clinical intake sitting in a WordPress database, and any form that touches patient detail handed to a system you already have an agreement with. If you need a business associate agreement, we tell you which vendor has to sign it.
Should I list my prices?
List the routine ones. A new patient exam, a cleaning, a set of x-rays, and whatever you charge for an emergency visit. Those numbers are stable and they are the ones people search for. Crowns, implants, and orthodontics depend on the case, and saying so after you have already given four real numbers reads as honest rather than evasive.
Can I show before and after photos?
Yes, with written patient consent for each photo you publish, and we recommend keeping that consent on file with the chart. We build the gallery so images load fast on a phone, because a cosmetic gallery is the single heaviest thing on most dental sites and it is usually the reason the site scores badly on mobile.
Do you work with my practice management software?
We link to it rather than replacing it. Most practice management and patient communication platforms publish a scheduling or forms link that we can put behind your own buttons. Tell us what you run and we will check what it exposes before we design around it.
What does a dental website cost?
Builds start at $500 and are quoted per project once we know how many providers, locations, and service pages are involved. Hosting starts at $15 a month and covers the SSL certificate, backups, and updates.
Start with the insurance page
Send us your current site and the list of plans you are in network with. We will show you what a new patient sees today and what it would take to answer their three questions above the fold.