Migration guide · Updated July 2026

Move from Shopify without losing the parts that make your site work.

Shopify can export products, customers, orders, gift cards, and a theme copy, but those files do not become a working WooCommerce store on their own.

Migration method
Store rebuild
Planning level
Detailed planning
Old site stays live
Until final checks pass

What the export really gives us

A website export is rarely the whole website.

An online store migration is a controlled rebuild. Product data can move, while checkout, payments, tax, shipping, apps, customer accounts, subscriptions, and order timing require individual plans.

What we can carry over

  • Products, variants, customers, and order history through CSV or migration tools
  • Product media and written page content
  • Theme files as a design reference
  • Domain and many existing URLs

What we recreate or reconnect

  • WooCommerce storefront and checkout
  • Payment, tax, shipping, inventory, and email settings
  • Apps, subscriptions, accounts, reviews, filters, and automations
  • Theme layout, product templates, analytics, feeds, and redirects

The replacement does not have to be WordPress

A Shopify site whose job is explaining services can be rebuilt as a custom static site instead.

How we choose between WordPress and static

Prepare the handoff

Gather this before we start.

You do not need to understand all of it. Tell us what you can access and where you get stuck.

  • Shopify owner access and collaborator code
  • Product, customer, order, and gift-card CSV exports
  • A downloaded copy of the current theme
  • Product images, policy pages, navigation, redirects, and domain settings
  • A written list of apps, payment methods, shipping rules, taxes, subscriptions, discounts, and fulfillment connections

Instructions for Shopify

What to do in your current account.

  1. Export all products with all variants. Keep the CSV unchanged and download original product media where possible.

  2. Export customers and orders for business records. Customer passwords cannot be moved to a different platform.

  3. Download the current theme from Online Store, Themes as a reference and backup.

  4. List every installed app and describe what it does. Note subscriptions, reviews, loyalty points, gift cards, bundles, filters, feeds, and fulfillment tools.

  5. Record payment providers, payout timing, tax settings, shipping zones and rates, inventory locations, notification templates, and legal policies.

  6. Plan a short order freeze or final data sync before launch so recent orders and inventory changes are not missed.

Platform instructions: We checked this guide against Shopify: Backups and duplication (opens in a new tab) on July 21, 2026. Builder menus and plan rules can change, so use the linked provider article if a label in your account looks different.

How 330 Hosting handles the move

We rebuild first. We point the domain last.

  1. 01

    Inventory first

    We crawl the public site, list its URLs, record forms and integrations, and separate the domain, DNS, website, and email services.

  2. 02

    Build away from the live domain

    We create the replacement without changing the website visitors currently see. Your old site stays available during the work.

  3. 03

    Review the jobs that matter

    You check the words, photos, navigation, forms, calls, bookings, store behavior, and mobile layout. We correct issues before launch.

  4. 04

    Copy DNS and launch

    We preserve mail and verification records, point only the needed website records, enable SSL, and test both the old and new paths.

  5. 05

    Watch and verify

    We check forms, analytics, redirects, indexing controls, error pages, and email delivery after the change. Only then should the old website plan be canceled.

Three things to check twice.

  • A $15/month hosting plan is the base server plan; complex store requirements are reviewed before we promise a launch scope.
  • Never cancel Shopify while orders are still arriving or before payment and fulfillment tests pass.
  • Customer passwords and some app-owned data cannot be transferred. Customers may need to set a new password.

Migration help

Tell us what the site needs to do for your business.

The live pages are only part of the job. We need to know where leads go, what customers can do, what advertising depends on the site, and what cannot break.

Hosting is $15 per month.

There is no migration fee.

Do not send passwords. We’ll arrange secure access after we review the request. Fields marked required are required.
Website migration request details
Does the current website produce leads or sales?

This tells us which forms, phone numbers, tracking, and high-traffic pages must be protected.

For example: contact form to two email addresses, phone calls tracked by Google Ads, Calendly bookings, or Shopify orders.

What must the new site do?

Select everything you currently use or want to add.

Include important page names, current problems, advertising, deadlines, and what you want the rebuilt site to do better.

By sending this form, you agree that 330 Hosting may contact you about this request. See our privacy policy.

Questions that are the same for every builder

Whether the site goes offline, what happens to email and the domain, and how the $0 migration fee works are answered once, on the migration overview.

Read the migration questions