Support Category
cPanel
Manage your hosting account, email, files, databases, and domains through cPanel's powerful control panel.
How to Create an Email Account in cPanel
Set up a professional email address at your domain through cPanel in just a few steps. Includes setup instructions for webmail and email clients.
How to Set Up Email Forwarding in cPanel
Automatically forward emails from one address to another so you never miss a message. Route inquiries to your main inbox from multiple addresses.
How to Access Webmail in cPanel
Read and send email from any browser using cPanel's built-in webmail interface. No email client required — access from any device.
How to Set Up an Email Autoresponder
Send automatic replies when you're out of office or need to confirm receipt of inquiries. Set up vacation responders in cPanel webmail.
How to Create an Email Filter in cPanel
Automatically sort, delete, or redirect incoming emails based on rules you define. Filter spam, sort newsletters, and route messages automatically.
How to Set Up MX Records in cPanel
Configure which mail server handles email for your domain using MX records. Required when switching email providers like Google Workspace or Microsoft 365.
How to Configure Email Routing in cPanel
Choose whether mail for your domain is handled locally, remotely, or by backup exchangers. Configure routing for incoming email.
How to Set the Default Address in cPanel
Control what happens to mail sent to addresses that do not exist on your domain. Set up catch-all forwarding or discard settings.
How to Use Track Delivery in cPanel
Trace email delivery attempts and diagnose rejected, delayed, or misrouted messages using Exim Journey in cPanel.
How to Import Email Addresses in cPanel
Bulk-create email accounts or forwarders by uploading a properly formatted CSV or spreadsheet file to cPanel.
How to Manage Email Disk Usage in cPanel
Find large mailboxes and remove old messages to keep your hosting storage under control and avoid quota limits.
Files
How to Use the cPanel File Manager
Browse, upload, edit, and manage your website files directly from your browser using cPanel's built-in File Manager — no FTP client needed.
How to Set File and Folder Permissions
Control who can read, write, and execute your files using Unix-style permissions. Fix 403 and 500 errors by setting correct permissions in cPanel.
How to Create a Backup in cPanel
Download a full or partial backup of your website, databases, and email to keep your data safe. 330 Hosting also performs nightly backups automatically.
How to Check Disk Usage in cPanel
Review storage usage across website files, email accounts, databases, and backups in cPanel to avoid running out of disk space.
How to Use the Images Tool in cPanel
Resize, convert, and thumbnail website images from cPanel without needing separate desktop image editing software.
How to Password Protect a Directory in cPanel
Restrict browser access to a folder with a username and password using cPanel Directory Privacy. Protect wp-admin or private files.
How to View FTP Connections in cPanel
See active FTP sessions and disconnect idle or suspicious users from your hosting account to free up connections.
How to Use the cPanel Backup Wizard
Create or restore account backups through cPanel's guided backup workflow. Full backups include files, databases, and email.
Domains
How to Add an Addon Domain in cPanel
Host multiple websites on one hosting account by adding addon domains. Each addon domain gets its own folder and can run independently.
How to Create a Subdomain in cPanel
Create subdomains like blog.yourdomain.com or shop.yourdomain.com to organize different sections of your site under one hosting account.
How to Manage DNS Zone Records in cPanel
Add, edit, and delete DNS records to control how your domain routes traffic and email. Includes A, CNAME, MX, and TXT record guidance.
Databases
How to Create a MySQL Database in cPanel
Create a MySQL database and user for WordPress, Joomla, or any database-driven application. Save your credentials for use during app installation.
How to Use phpMyAdmin in cPanel
Browse, edit, import, and export your MySQL databases using phpMyAdmin's web interface in cPanel — no command line or database software needed.
Security
How to Block an IP Address in cPanel
Block specific IP addresses from accessing your website to stop spam, scrapers, or malicious attackers. Includes instructions for cPanel IP Blocker.
How to Use SSH Access in cPanel
Manage SSH keys and connect securely for command-line access to your hosting account. Includes key generation, adding keys to cPanel, and SSH best practices.
How to Check SSL/TLS Status in cPanel
Confirm SSL coverage for your domains and run AutoSSL when certificates need attention. Includes manual SSL installation and renewal guidance.
Advanced
How to Set Up a Cron Job in cPanel
Schedule automatic tasks like backups, email sends, or maintenance scripts to run on a set schedule using Cron jobs in cPanel.
How to Customize Error Pages in cPanel
Create custom 404, 403, and 500 error pages that match your website branding. Includes redirect options and .htaccess configuration.